Privacy Policy

Information we collect

We only collect information you give us directly, through our contact form, emails, calls or other correspondence, plus basic technical information recorded automatically when you visit our website.

• Contact details such as your name, email address, phone number, company and, if you share them, your postal address or LinkedIn profile.
• Project information such as the service you need, your budget range, briefs, files and feedback.
• Technical information such as your browser type, device and the pages you visit, kept in standard server logs for security and performance.

How we use it

We use your information to reply to enquiries, prepare proposals, deliver and support the work you order, send transactional emails about your project and, if you agree, occasional updates about our services.

Managing your data

You can ask us at any time for a copy of the personal data we hold about you, to correct it, or to delete it entirely. Contact us at hello@fragilelogicstudio.com or +1 (415) 555-0136.

Every marketing email includes an unsubscribe link. Unsubscribing removes you from all promotional lists, but you will still receive transactional emails while a project is active, as they are part of delivering the service.

Cookies and local storage

This website does not use advertising or cross-site tracking cookies. If you close the promotional banner, a small value is saved in your browser so it stays hidden. Most browsers let you clear or block stored data in their settings.

If we add analytics or advertising tools in future, we will update this policy and, where the law requires it, ask for your consent first.

Who we share it with

Some work is carried out on our behalf by trusted freelancers, contractors and service providers, such as hosting and email services. They receive only the information they need for that task, may not use it for anything else, and must protect it in line with applicable data protection laws.

We never share your details with other organisations for their own marketing without your explicit permission, and you can withdraw that permission at any time.

Security

This website and any payment pages we use are served over encrypted connections (HTTPS). We follow strict procedures for storing and disclosing information, and we will verify your identity before sharing sensitive information with you.

We never ask for card details by email or chat. Payments are handled by our payment provider, and we do not store full card numbers.

Contact

For any privacy question or request, contact us at hello@fragilelogicstudio.com or +1 (415) 555-0136.